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FutureGenTools

Decagon

AI customer-service agents for chat, voice and email.

Decagon builds AI customer-service agents that run the same logic across chat, voice and email, with workflows written as natural-language operating procedures. It includes live A/B testing, simulations and reporting. Pricing is through a demo.

Key features

  • Agent Operating Procedures
  • Chat, voice and email
  • Experiments
  • Simulation testing
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